Service Status

At OptusNet, we believe it is important to provide our members with information about your Internet service and any activities that may impact the performance of your service. This area of our web site enables you to view the status of the OptusNet services. We will also endeavour to advise you in advance of any known or planned outages.

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Message posted at: 2009-Jan-15 13:41
What: Usage in text form
When: from 15/1/2009
Duration: ongoing
Impact: Currently, some customers may use 3rd party software to receive details regarding their Optus internet usage. Effective immediately, Optus will be increasing the level of protection used to hold customer usage data by restricting access that may have been used by 3rd party usage measuring tools to display customer information (for example: firefox/google usage plug-ins). These 3rd party applications have not been developed, provided or certified by Optus and as such present a high security risk for customers. Consequently, 3rd party usage tools may no longer display Optus Internet usage. Depending on the 3rd party tool used by the customer an error message may be displayed.

Note: This change does not affect the Member Services Optus usage meter at https://memberservices.optuszoo.com.au/myusage/

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